Updated: 24 August 2022

This Privacy Policy describes how iTech Knowhow Ltd. as a data controller collect, use and disclose information, and what choices you have with respect to this.

When we refer to ‘iTech Knowhow’ we mean the business entity that acts as the controller or processor of your information.

What and who does this Privacy Policy apply to?
This Privacy Policy applies to both individuals and companies who are our registered free members, Premium and Enterprise members, Leaders programme members, customers, purchasers and delegates of our online content, our training courses and programmes, our free and chargeable events, webinars, podcasts and any other registered-user content we provide, along with any other interactions (e.g. customer enquiries) you may have with iTech Knowhow.

Why we process your data
We may process your data for a number of different purposes:

  • To keep you up to date with the latest, relevant content we have published.
  • To administer any membership you have with us.
  • To administer any training course, programme or event delegate bookings you have bought from us.
  • To keep you up to date with and invite you to any of our latest, relevant events, training programmes, webinars or podcasts we are producing.
  • To collect your feedback and seek your insight through online survey invitations.
  • To give you access to content and events provided by our approved third party partners.

Our lawful basis for processing your data
It’s in iTech Knowhow’s legitimate business interest to keep its customers, members and contacts informed of our latest content, products and services and to manage and administer their memberships and purchases.

We process customer and client data and use direct marketing as part of this legitimate interest. It’s necessary for us to use a variety of direct marketing channels and messages to ensure our contacts are kept informed, and wherever possible we make sure the messages we send are targeted and relevant. Any direct marketing we undertake complies with e-privacy rules on consent.

Types of data we collect
When you register on our website or purchase any of our professional development services we’ll collect the kind of standard, non-sensitive information you would expect a B2B supplier to request. For example, we’ll ask for your:

  • Your name
  • Your job title
  • Your job role
  • Your email address and contact number
  • Your postal address
  • A password (for website access)
  • The name of the organisation you work for
  • The type of industry you work in
  • The number of employees in your organisation

(we also collect and store data on the transactions and purchases you make with us.)

How can I see, change or remove the information you store about me?
Just get in touch with your requirements and we’ll arrange it.

How to contact us
Please feel free to contact us if you have any questions about this Privacy Policy or if you are seeking to exercise any of your statutory rights.
info@itechknowhow.co.uk.
UK Head office: The Data Protection Officer. iTech Knowhow Ltd. Suite 2A, Blackthorn House, St Pauls Square, Birmingham, B3 1RL

Changes to this Privacy Policy
We review our privacy policy regularly and post any changes on this page.

Our website also stores cookie
Find out what cookies are stored and for what reasons by visiting cookie policy page here.